Mr. Petersen – Thank you for your prompt response and attention to customer service regardless of who sold the product. I believe finding someone who will give you good customer service these days, is a gift!
Thanks again and have a great day!”

– Beth Hall

To: keith@etpetersen.com
Sent: Tuesday, January 17, 2006 4:01 PM
Subject: Lady Bug

Hi Keith, this is a follow-up to our phone conversation a few months ago in regard to the Lady Bug Steamer. You have my permission to use my recommendation for this product.

When I called looking for a floor scrubber to clean my nearly 2000 square feet of floor tile, I never expected to end up with an entirely
different product. After your sales pitch on the steamer, I decided to buy it and am I ever glad that I did. This machine is wonderful. It certainly goes beyond clean. After watching the DVD that came with it, I have cleaned a multitude of things in my home. We just completed changing our screened in porch to a sunroom. I cleaned the existing cedar boards with the Lady Bug. It was amazing what came off the six year old boards. I am very happy with the Lady Bug and I appreciate your expertise of the product.

Sincerely,
Glenda Domby

5/5/97

Keith,
Thank you very much. We are enjoying the air purifier.

Sincerely,
Andrea Jenkins

October 25, 1996

You have asked for comments about the job you have done with the repair of my snowblower, and I just wanted to express my enthusiasm for the obvious quality that governs your efforts. My machine now looks like new and when the snows come, I am sure it will act as if it is. The fact that you go so far as to fill it with gas and attach appropriate instructions is another touch that does not go unnoticed. Praise too for both the young man who delivered it and the truck it came in. The former could not have been nicer, and the latter looked terrific!

In these days when so many businesses are trying to cut corners in any way they can, it is reassuring to know that your Company puts competency and satisfaction first.

Sincerely,
Bill St. John

January 15, 2001

Dear Mr. Petersen:
Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin.

It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area.

The attachments are very handy as everything is at your finger tips attached to the vacuum.

I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned.

Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort.

Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.

Yours truly,

Mrs. Theodore Solodare

February 24, 2006

Dear Mr. Petersen,

I have been wanting to write this letter for some time now, but it seemed I was either raising kids, working or didn’t have access to a PC in order to find out who it was that made Filter Queen an integral part of my life growing up.

It all began in Texas, it was either ’66 or ’67…I came home from a friends house and noticed that our living room was full. I have seven brothers and sisters (most of them were present), my mom and a really nice man were working with what I soon learned was a new type of vacuum. This was no ordinary vacuum by any means; it could do all sorts of things. The man massaged my brothers’ head with one attachment, made suds to clean furniture and such with another…well, I’m sure you know the list. My four sisters and I were already planning on drying our hair, if, mom bought it. The Filter Queen was amazing; it had several interchangeable heads for different floor surfaces. We all knew that we could not live without this vacuum.

This is where my story gets interesting…the eight of us kids ranged in age from 1 to 13, my mother was (of course) a stay at home mom and my dad worked as a salesman making $10,000 a year in sales. He came home right after my mom bought the Filter Queen from the nice man. My father was livid but after one day I realized who really was the best salesman in the house and it wasn’t my dad. My mom convinced Dad that with all the kids she had and all the things she had to do, she needed that vauum; and he agreed. My father loves my mother very much, 54 years together as of this March.

My dad loved that vacuum…he taught us all how to really do a good job vacuuming by using the Filter Queen. Over the years we moved several times and the Filter Queen was always the first item to enter the house and the last item to leave. We eventually moved to Arizona and lived pretty much in the middle of nowhere. Dust was always getting in the house and there was no way to prevent it. As we grew up our houses got bigger and bigger with several types of floor covering and the Filter Queen was always ready for the job. Every time one of my brothers or sisters moved out they always borrowed the Filter Queen, once again it being the first thing in and last thing out. My older sister and her husband installed tile throughout their entire house (by themselves) what a mess it was, they had to keep the Filter Queen at their house for almost two weeks but it did the job with no complaints.

-Alice Walton

Dear Keith,
Many thanks for your excellent service-as usual. Hopefully the new location for the vacuum will improve its longevity (and maybe, we’ll have a dry basement again.)
-Bonnie

4/29/05

Dear Keith,
Thank you very much for all your telephone support and help in getting my Ladybug machine up and running! and THANK YOU so much for sending your sister-in-law’s introductory video to me!! (Please thank her also from me!) I LOVE cleaning with my Ladybug and really appreciate your time and help in making it possible (especially so close to Christmas)!
Best wishes to you and your family for a healthy and happy 2005!
Thanks again!

Sincerely,
Kathy Seaman

Dear, Mr. Peterson

Thank you very much for helping me with my project.I got an “A” on my Westfield project. I hada lot of information on your store. My mom think my Westfield project will boost up my report card grade. I had a lot of fun doing my report. Thanks again for helping me. Everyone was very intrested in the weed whachers.

From,
Will

Dear Keith,
Thank you very much for selling the filter for me. I received the check last week. You went out of your way for me, and I am very grateful. I thought your most outstanding personality trait was simply a quirky sense of humor, but now I see that generosity & honesty are really your strong points.

Whenever I need something that you carry in your store, I’ll be sure to stop in.

Thanks again,
Bill