Dear Doug/Keith,
I am and was overwhelmed by your heartfelt gesture not to accept payment for the repair of the trimmer the other day. There will probably never be a time when I shall not recommend you and your company to any I know for the products that you carry and service.
There is something about a dealership likes yours that makes one feel confident about spreading the word that–“Petersen’s is in town, and why not use them.”
There is more quality in those who run your business, than in the products that you carry.
With the help of Almighty God I trust that you will always find success in all that you do, and that your attitude will always remain true to those around you.
There should be a volume written about your company, but I know that it would take you away from your work to read it, and that is not too sound.
It’s just nice to know that many who look to Petersen’s for help, are happy, as myself, that it is so-o-o obvious.
Thank you a thousand times over.
Sincerely,
Reuben E. Washington