Noreen Ryan

By Keith Petersen on February 11, 2014 in Sales and Service

May 18, 2012

Dear Mr. Petersen:

I want to thank for the courteous and competent service I received at your store earlier today.

The friendly atmostphere and efficient handling of the problem with my Miele vacuum were outstanding.

As a former small business owner I can appreciate how trying these past few years have been for you. The fact that you have been able to survive with a sense of humor intact is very impressive.

I can assure you that I will tell everyone I know about your superb customer service.

Sincerely,
Noreen Ryan

A Google User

Don Alfano

Testimonials

Dear Keith Just a quick note of Thanks! and a guarantee for life-long referrals to the “The Eardley T. Petersen Co.”!! The courtesy you extended to me was beyond any service I have ever experienced, especially in this day and age…I have enclosed the registration card which requires your signature. It’s already stamped so just drop it in the mail. Just one question: the instruction booklet indicates a one year warranty and in speaking with you, you indicated two years. At your convenience, I’d like to clear that up. I have taken the liberty to enclose our business card. Hopefully someday if you or your family are in need of physical therapy, we will have the opportunity to extend to you the same quality of professional services that you gave to me.
Very truly yours, J. El Touny
P.S. The machine is super!!

J. El Touny

February 24, 2006
Dear Mr. Petersen, I have been wanting to write this letter for some time now, but it seemed I was either raising kids, working or didn’t have access to a PC in order to find out who it was that made Filter Queen an integral part of my life growing up. It all began in Texas, it was either ’66 or ’67…I came home from a friends house and noticed that our living room was full. I have seven brothers and sisters (most of them were present), my mom and a really nice man were working with what I soon learned was a new type of vacuum. This was no ordinary vacuum by any means; it could do all sorts of things. The man massaged my brothers’ head with one attachment, made suds to clean furniture and such with another…well, I’m sure you know the list. My four sisters and I were already planning on drying our hair, if, mom bought it. The Filter Queen was amazing; it had several interchangeable heads for different floor surfaces. We all knew that we could not live without this vacuum. This is where my story gets interesting…the eight of us kids ranged in age from 1 to 13, my mother was (of course) a stay at home mom and my dad worked as a salesman making $10,000 a year in sales. He came home right after my mom bought the Filter Queen from the nice man. My father was livid but after one day I realized who really was the best salesman in the house and it wasn’t my dad. My mom convinced Dad that with all the kids she had and all the things she had to do, she needed that vauum; and he agreed. My father loves my mother very much, 54 years together as of this March. My dad loved that vacuum…he taught us all how to really do a good job vacuuming by using the Filter Queen. Over the years we moved several times and the Filter Queen was always the first item to enter the house and the last item to leave. We eventually moved to Arizona and lived pretty much in the middle of nowhere. Dust was always getting in the house and there was no way to prevent it. As we grew up our houses got bigger and bigger with several types of floor covering and the Filter Queen was always ready for the job. Every time one of my brothers or sisters moved out they always borrowed the Filter Queen, once again it being the first thing in and last thing out. My older sister and her husband installed tile throughout their entire house (by themselves) what a mess it was, they had to keep the Filter Queen at their house for almost two weeks but it did the job with no complaints.
-Alice Walton

Alice Walton

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