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L. Dadourian

By Keith Petersen on February 13, 2014 in Products

2/15/01

Dear Keith,

Thanks so much for introducing us to the XL 15 air purifier, as it has changed our lives dramatically. About 2 years ago when we first purchased this wonder-machine, we had a lot of painting going on in our kitchen. Every day we were forced to endure an “itchy” and instable environmental – I remember being able to feel the air particles go up my nose. However, when we flipped switch of the XL 15, within 1 hour, my nose was HAPPY. It felt so good, so wonderful, truly an amazing conversersion of the air quality.

-L. Dadourian

L. Dadourian

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Testimonials

April 4, 1991
Dear Mr. Petersen, It was a pleasure doing business with you–never having seen me before you let me leave your store with my new equipment and no payment–you have a customer for life!
Sincerely, Kathleen Shallcross

Kathleen Shallcross

Dear Keith Just a quick note of Thanks! and a guarantee for life-long referrals to the “The Eardley T. Petersen Co.”!! The courtesy you extended to me was beyond any service I have ever experienced, especially in this day and age…I have enclosed the registration card which requires your signature. It’s already stamped so just drop it in the mail. Just one question: the instruction booklet indicates a one year warranty and in speaking with you, you indicated two years. At your convenience, I’d like to clear that up. I have taken the liberty to enclose our business card. Hopefully someday if you or your family are in need of physical therapy, we will have the opportunity to extend to you the same quality of professional services that you gave to me.
Very truly yours, J. El Touny
P.S. The machine is super!!

J. El Touny

5/5/97
Keith, Thank you very much. We are enjoying the air purifier.
Sincerely, Andrea Jenkins

Andrea Jenkins

The Eardly Peterson Co. On Feb 3, 2011 I had two airo swiss humidifiers model AOS 7142. They both stopped misting. Your tech support inspected 1 unit and suggested to send them back to manufacture. Just to update you on the great service they did provide. We mailed out both units on Feb 4 and they were not repairable. So they send us 2 new units at no charge, just a 60.00 fee for 1 year warranty on each new unit, since the original units were almost 4 years old. Airo-Swiss stood behind their product without any hassles. Great service. We also thank you for your time inspecting the units and the pleasure of doing business with you.
Many Thanks, Oliver & Lisa Kaufmann

Oliver & Lisa Kaufmann

March 12, 1999
Dear Mr. Petersen, I wish to thank you for recommending the Alpine Living Air Machine (Model XL-155) which I purchased from you last year. After setting up the machine and letting it run for several days, I noticed that my respiratory allergies (stuffy nose) were completely gone!!! Since then, it has been running for 24 hours a day and my breathing has become much easier. The air in my room smells fresh and clean, just like unpolluted outdoor air after a rain shower. Again, I wish to thank you for recommending and the Alpine Living Air Maching company for making such a marvelous air purifier that really lives up to its name.
Sincerely, Ronald Mini

Ronald Mini

June 1, 1999
Dear Keith, I just wanted to drop you a line about our recent purchase of a Alpine Air Purifier from your shop. The air purifier does a wonderful job cleansing the air in our showroom and in rug cleaning plant. It actually breaks down odors in oriental rugs that are caused by animals. The air quality just seems so much healthier. I will gladly recommend your company to my customers if they are ever in the market for a vacuum or air purifier.
Sincerely, Robert George SK Hamrah Carpets

Robert George

May 18, 2012
Dear Mr. Petersen: I want to thank for the courteous and competent service I received at your store earlier today. The friendly atmostphere and efficient handling of the problem with my Miele vacuum were outstanding. As a former small business owner I can appreciate how trying these past few years have been for you. The fact that you have been able to survive with a sense of humor intact is very impressive. I can assure you that I will tell everyone I know about your superb customer service.
Sincerely, Noreen Ryan

Noreen Ryan

August 24, 1993

Dear E.T. Petersen Family, A very belated congratulations on your 37th anniversary in Westfield. My husband and I are very grateful for your expertise and the top quality of your merchandise. We would miss you terribly if you ever left.

Cordially, Phyllis J. Kimec-Wilhelm

Phyllis J. Kimec-Wilhelm

April 9, 1998
Dear Mr. Petersen, You may recall that you sold me a Model XL-15 Living Air cleaner last spring when I came in to inquire about an air filter or de-humidifier for my brother’s home near the Jersey shore. I told you about the extremely foul musty smell in his house, and even the same unpleasant odor in his clothes. I also mentioned the difficulty he was having with his health, inclduing some serious difficulty breathing, causing a few emergency trips to the hospital. I had not intention of purchasing the XL-15 unit initially, because a neighbor had told me how successful his daughter had been in solving a similar prolblem with a de-humidifier. But you were so sure that htis unit would be a “God-send” that I decided to purchase it. But I never thought hat it would work out like it has. Within a few months, the miserable odor in that house was gone. We were astonished that even the odor in his clothes had disappeared. We placed the unit on a special shelf high in his living room and have left it on 24 hours per days, except in the summer when the windows are open. Even the odor in the basement, which was the most offensive and oppressive of all, has gone. But most important of all, his health has improved considerably, especially his breathing. For a long time, he was seriously thinking his life was ending because of these problems. Now he decided to modernize the place with new vinly windows throughout the house.
Sincerely, R. Purdy

R. Purdy

Dear, Mr. Peterson Thank you very much for helping me with my project.I got an “A” on my Westfield project. I hada lot of information on your store. My mom think my Westfield project will boost up my report card grade. I had a lot of fun doing my report. Thanks again for helping me. Everyone was very intrested in the weed whachers.
From, Will

Will

Testimonials

Keith- Thanks again for getting us the replacement hose for our Miele. We appreciate the personalized service we get as a ET Petersen’s customer. The hose is working great and more importantly, the wife is happy.
Regards,

Jay Mark

Jay Mark

On behalf of Maria Porcella: Thank you very much for fixing the lawnmower and your great service!! Merry Christmas

Angela Porcella

Great customer service, fast turnaround, very helpful. These guys will be my go-to place for all of my outdoor power equipment. Cannot say enough good things about them.

A Google User

October 6, 1994 Dear Keith, Thank you for the excellent pricing on our Filter Queen vacuums. I will be ordering an additional 12 vacuums over the next 6 months, four vacuums have already been ordered. I would also like to add that my cleaning stuff, and supervisors, are extremely satisfied with the performance of the Filter Queen model ssg-93. Over the years we have used other brands of vacuum cleaners and in our opinion the Filter Queen have proven to be the perfect solution for a Hospital setting.
Sincerely, Bill Early Adm. Director Evn. & Support Services JFK Medical Center

Bill Early

May 9, 2000
Dear Keith, We have had our Alpine Living Air Machines for quite a while now, and there have consequently been a number of positive things we have consistently noticed. Firstly, they have solved the mildew problems in our basement. Newly washed laundry left in the washing machine for only two hours used to have a strong mildew smell. We put a little Bora in the basement, and that was the end of the mildew odor. Also, some time ago when I did extensive redecorating, the odor of pain and polyurethane was banished very quickly. We ran the XL-15 constantly as usual, and anyone entering the house noticed almost no paint odors. Just recently, after we vacuumed and started up one of our air conditioners for the first time this season, I immediately began to cough and choke. We brought the Apline machine near and focused it on the air conditioner as it ran. This is a step we routinely take every spring with all the air conditioners, and which we mistakenly thought we could omit this time). My coughing stopped almost immediately. Living in Staten Island, we have a lot of pollution to contend with—–smells from the dump, stench and noxious fumes from the New Jersey refineries, etc. This has been not only annoying, but also worrisome. However, the Alpine takes away the odors and gives us the assuarance that at least the air in our home is pure and safe to breathe. We plan to take the Bora with us on vacation and put it in the beach house we’re renting. That’ll take care of any mold, mildew etc., often found in these places. In short, we are happy to let you know that we are very glad of these machines and wouldn’t think of doing without them.
Yours very truly, Ruth Walker

Ruth Walker

Dear, Mr. Peterson Thank you very much for helping me with my project.I got an “A” on my Westfield project. I hada lot of information on your store. My mom think my Westfield project will boost up my report card grade. I had a lot of fun doing my report. Thanks again for helping me. Everyone was very intrested in the weed whachers.
From, Will

Will

Thanks for letting me know AND thanks for the offer to answer questions….it’s among the reasons I bought from you -Excellent web site with extensive information -Brick & mortar store with 50 years in business -Your “About Us” statement on your website with a commitment to service Thanks…

August 23, 1996
To The Eardly T. Petersen Co: This is in response to your letter dated July 26, 1996. I have been most pleased with the Alpine air purifier which I purchased from you. As a matter of fact, to date have been able to cut down, in half, the medication I take for allergies. I am happy to answer your letter. Thank you!
Sincerely, Anne Teets

Anne Teets

July 13, 1993

Dear Mr. Petersen: When was the last time you bought a product and was so impressed with its performance that you actually wrote a letter of thanks? Back in September 1992 my husband and I bought such a product from The Eardly T. Petersen Co.
The Princess Vacuum Cleaner was recommended to us by a friend in the carpet cleaning business. Like most people we were skeptical. When the machine was demonstrated for us at the store we were impressed, but still, only mildly enthusiastic. However, when we got home and used it on our own carpeting we were so excited that we literally called the store to say “thank you.” What is so unique about this machine is that whatever is vacuumed up is contained in the canister. There is no exhaust spewing out mold and dust back through the air. Using this vacuum cleaner all but eliminated our cat’s winter allergies to mold and mildew. We were so amazed by this that we called our veterinarian to tell him we would no longer need to spend money on allergy shots. This did not please him. If you have a hot-air heating system, you know how it is to wake up with a dry and stuffy nose. We can honestly say that after using the Princess Vacuum Cleaner for a few week, this too was virtually eliminated. Before purchasing this incredible vacuum cleaner, we had our doubts. However, we can say without any hesitation that this is truly a product that lives up to its name and reputation. Another plus is that it is made in America.
Sincerely, Linda Caccavale

Linda Caccavale

April 30, 1997
Dear Keith: Just a quick note to tell you how pleased we are with the Alpine XL15 air purifier that we purchased from you. As you know, Ray Catena is one of the premier Mercedes-Benz automobile dealers in this country. As customer service is our highest priority, we have a fleet of forty loaner cars we make available to our customers as their cars are brought in for services. Unfortunately, these loaner cars eventualy retain smoke odors inside from our smoking customers. Then, our non-smoking customers become offended when they’re offered these loaners with stale cigar and cigarette smoke smells. We have never been able to effectively deal with these smoke odors until we acquired the XL15 air purifier! We can now run the XL15 inside of a car that has been smoked in, and these odors are completely eliminated. No more unhappy customers! As well, we will place the XL15 into an office that is being renovated–something we are doing regularly–and immediately we are making fresh air and combating smells. Instead of suffering for days or weeks with the odors from the new carpet, paint, and wallpaper, we do not smell them at all after a short run of the purifier. This has been a great, yet simple, answer to our indoor air problems. We can freely recommend the Alpine to anyone who wishes to combat smoke, odors, and so on; as well as for anyone who enjoys the smell of fresh, clean air.
Sincerely, Ken LaPoint Vehicle Prep Manager

Ken LaPoint

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