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By Keith Petersen on February 13, 2014 in Products

Keith-

Thanks again for getting us the replacement hose for our Miele. We appreciate the personalized service we get as a ET Petersen’s customer. The hose is working great and more importantly, the wife is happy.

Regards,

Jay Mark

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Testimonials

2/15/01
Dear Keith, Thanks so much for introducing us to the XL 15 air purifier, as it has changed our lives dramatically. About 2 years ago when we first purchased this wonder-machine, we had a lot of painting going on in our kitchen. Every day we were forced to endure an “itchy” and instable environmental – I remember being able to feel the air particles go up my nose. However, when we flipped switch of the XL 15, within 1 hour, my nose was HAPPY. It felt so good, so wonderful, truly an amazing conversersion of the air quality.
-L. Dadourian

L. Dadourian

4/29/05
Dear Keith, Thank you very much for all your telephone support and help in getting my Ladybug machine up and running! and THANK YOU so much for sending your sister-in-law’s introductory video to me!! (Please thank her also from me!) I LOVE cleaning with my Ladybug and really appreciate your time and help in making it possible (especially so close to Christmas)! Best wishes to you and your family for a healthy and happy 2005! Thanks again!
Sincerely, Kathy Seaman

Kathy Seaman

Mr. Petersen – Thank you for your prompt response and attention to customer service regardless of who sold the product. I believe finding someone who will give you good customer service these days, is a gift! Thanks again and have a great day!”
– Beth Hall

Beth Hall

January 15, 2001
Dear Mr. Petersen: Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin. It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area. The attachments are very handy as everything is at your finger tips attached to the vacuum. I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned. Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort. Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.
Yours truly,

Mrs. Theodore Solodare

Mrs. Theodore Solodare

Just a note to thank you for allowing us to return the vacuum cleaner. We really do appreciate your kindness. The fault was NOT with the Miele but with me! Sorry for our change of mind…thankful for your consideration.

The Caporasos

The Eardly Peterson Co. On Feb 3, 2011 I had two airo swiss humidifiers model AOS 7142. They both stopped misting. Your tech support inspected 1 unit and suggested to send them back to manufacture. Just to update you on the great service they did provide. We mailed out both units on Feb 4 and they were not repairable. So they send us 2 new units at no charge, just a 60.00 fee for 1 year warranty on each new unit, since the original units were almost 4 years old. Airo-Swiss stood behind their product without any hassles. Great service. We also thank you for your time inspecting the units and the pleasure of doing business with you.
Many Thanks, Oliver & Lisa Kaufmann

Oliver & Lisa Kaufmann

5/5/97
Keith, Thank you very much. We are enjoying the air purifier.
Sincerely, Andrea Jenkins

Andrea Jenkins

August 1, 1996
Dear Mr. Petersen, Thank you for introducing us to the Alpine Living Air Machine. We are all breathing easier. The air we are now breathing smells a lot cleaner too. We have a small Dachshund that we purchased while living abroad, which seemed to need a weekly bath to eliminate that “doggy” smell. Since we have been using the Alpine Living Air Machine we have noticed that 1) the dog doesn’t seem to smell anymore and 2) the house doesn’t smell “doggy”. A friend from Massachusetts visited us for a week last month. Past visits were full of complaints about allergies and breathing discomforts. Happily this visit we had none of those complaints. What we heard instead was how well she had slept and how easily she was breathing (hooray!). She had recently spent a LARGE sum of money making her home a more allergy free environment. Although she told us that her Asthmatic condition had improved with her additions, she also told us that her expensive improvements didn’t make her feel as good as our little air purifier had! During our year and a half in Europe, I honestly do not remember not feeling “stuffy”. It felt like I had a perpetual cold. Can I attribute feeling better to the Alpine Living Air Machine? Maybe, maybe not…all I know for a fact is that I am back to normal and breathing well again since we have had our little air purifier! Although no one in my family has asthma, or any known allergies we are all breathing better, feeling better (and smelling better :), woof…). Thanks again.
Sincerely, Francesca Boone

Francesca Boone

Dear, Mr. Peterson Thank you very much for helping me with my project.I got an “A” on my Westfield project. I hada lot of information on your store. My mom think my Westfield project will boost up my report card grade. I had a lot of fun doing my report. Thanks again for helping me. Everyone was very intrested in the weed whachers.
From, Will

Will

Dear Doug/Keith, I am and was overwhelmed by your heartfelt gesture not to accept payment for the repair of the trimmer the other day. There will probably never be a time when I shall not recommend you and your company to any I know for the products that you carry and service. There is something about a dealership likes yours that makes one feel confident about spreading the word that–“Petersen’s is in town, and why not use them.” There is more quality in those who run your business, than in the products that you carry. With the help of Almighty God I trust that you will always find success in all that you do, and that your attitude will always remain true to those around you. There should be a volume written about your company, but I know that it would take you away from your work to read it, and that is not too sound. It’s just nice to know that many who look to Petersen’s for help, are happy, as myself, that it is so-o-o obvious. Thank you a thousand times over.
Sincerely, Reuben E. Washington

Reuben E. Washington

Testimonials

April 4, 1991
Dear Mr. Petersen, It was a pleasure doing business with you–never having seen me before you let me leave your store with my new equipment and no payment–you have a customer for life!
Sincerely, Kathleen Shallcross

Kathleen Shallcross

Dear Keith, Many thanks for your excellent service-as usual. Hopefully the new location for the vacuum will improve its longevity (and maybe, we’ll have a dry basement again.) -Bonnie

Bonnie

Dear Keith, Thank you very much for selling the filter for me. I received the check last week. You went out of your way for me, and I am very grateful. I thought your most outstanding personality trait was simply a quirky sense of humor, but now I see that generosity & honesty are really your strong points. Whenever I need something that you carry in your store, I’ll be sure to stop in.
Thanks again, Bill

Bill Kalter

9/29/96
Dear Keith, We purchasedd the “Living Air” –filter, the large capacity one about 3 mos ago. We must tell you, we definitely notice a significant difference in the house. No bad odors; quality of the air seems to be much different. My daughters allergies have improved.
Thank you, Laura Lahar

Laura Lahar

May 9, 2000
Dear Keith, We have had our Alpine Living Air Machines for quite a while now, and there have consequently been a number of positive things we have consistently noticed. Firstly, they have solved the mildew problems in our basement. Newly washed laundry left in the washing machine for only two hours used to have a strong mildew smell. We put a little Bora in the basement, and that was the end of the mildew odor. Also, some time ago when I did extensive redecorating, the odor of pain and polyurethane was banished very quickly. We ran the XL-15 constantly as usual, and anyone entering the house noticed almost no paint odors. Just recently, after we vacuumed and started up one of our air conditioners for the first time this season, I immediately began to cough and choke. We brought the Apline machine near and focused it on the air conditioner as it ran. This is a step we routinely take every spring with all the air conditioners, and which we mistakenly thought we could omit this time). My coughing stopped almost immediately. Living in Staten Island, we have a lot of pollution to contend with—–smells from the dump, stench and noxious fumes from the New Jersey refineries, etc. This has been not only annoying, but also worrisome. However, the Alpine takes away the odors and gives us the assuarance that at least the air in our home is pure and safe to breathe. We plan to take the Bora with us on vacation and put it in the beach house we’re renting. That’ll take care of any mold, mildew etc., often found in these places. In short, we are happy to let you know that we are very glad of these machines and wouldn’t think of doing without them.
Yours very truly, Ruth Walker

Ruth Walker

12/16/99
I’m very pleased with my Alpine air purifier unit as it is especially compact being 5 1/2″ x 7 1/2 ” x 2 1/4″ and easily portable within home and abroad. Its economy involves a one time investment (purchase) with no filters and a 5c per day worth of electricity. Its use not only expunges embarrassing household odors but incorporates the fresh wholesome aura of outdoor elements into my indoor health, life and oxygen. It is conveniently regulated and maintenanced according to the individual preference of ozone density, out-put and shut-off. This state of the art applicance stands up to current technological performance along with a 3-year warranty.
-Amanda Petersen

Amanda Petersen

Dear Keith It was a pleasure doing business with you. The HONDA ES6500 generator I purchased was everything you said it was, and more! The licensed experienced electrician that installed the subpanel and the home hook up was amazed with the generator’s efficiency. He was also very impressed on how quiet the generator ran. After his installation, we conducted a test. While the ES 6500 was running, my home furnace was turned on, as well as a light in every room, home computer, TV, refrigerator, and some electrical appliances. The ES6500 did not strain at all, the generator’s imonitor panel did not register any problems, nor did the engine’s noise increase significantly. I would highly recommend The Eardly Petersen Company of Westfield to anyone seeking to purchase a quality home generator. Brian Taylor

Brian Taylor

May 9, 1997
Dear Mr. Petersen: I want you to know that our life has been made more pleasant as a result of installing the XL15 and Bora Living Air Machines in our home. We genuinely breathe fresh air every day – no dog smells (we have three), no musty odors and we are dust free! What a change! Most of all – I honestly believe that my breathing problems have improved – my sinuses are less problematic. If you remember – I was a skeptic! Now I’m a true believer in this wonderful product. Please keep presenting it to others!
Sincerely, Don Alfano

Don Alfano

Dear Keith Just a quick note of Thanks! and a guarantee for life-long referrals to the “The Eardley T. Petersen Co.”!! The courtesy you extended to me was beyond any service I have ever experienced, especially in this day and age…I have enclosed the registration card which requires your signature. It’s already stamped so just drop it in the mail. Just one question: the instruction booklet indicates a one year warranty and in speaking with you, you indicated two years. At your convenience, I’d like to clear that up. I have taken the liberty to enclose our business card. Hopefully someday if you or your family are in need of physical therapy, we will have the opportunity to extend to you the same quality of professional services that you gave to me.
Very truly yours, J. El Touny
P.S. The machine is super!!

J. El Touny

It was a pleasure meeting you and purchasing my snow blower your company. You guys remind me of the days when people actually knew about the products they were selling. I have been trying to locate that Stihl sythetic oil for 3 years. I wish that I had purchased my 4 mix weed wacker from you instead of the outfit I did. They didn’t even know that Stihl offered a synthetic oil or that the 4 mix motor should use it. I will have service for you on my mowers, 4 mix wacker, and of course snow blower… Thanks Keith -Charlie G

Charlie G

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