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Dee & Kirby LaFollette

By Keith Petersen on February 11, 2014 in Sales and Service

December 2012

I wanted to let you know that the central vac is working again thanks to your help. Thanks for being so considerate. We hope you have a very merry Xmas.

-Dee & Kirby LaFollette

Dee & Kirby LaFollette

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Testimonials

Just a note to thank you for allowing us to return the vacuum cleaner. We really do appreciate your kindness. The fault was NOT with the Miele but with me! Sorry for our change of mind…thankful for your consideration.

The Caporasos

June 1, 1999
Dear Keith, I just wanted to drop you a line about our recent purchase of a Alpine Air Purifier from your shop. The air purifier does a wonderful job cleansing the air in our showroom and in rug cleaning plant. It actually breaks down odors in oriental rugs that are caused by animals. The air quality just seems so much healthier. I will gladly recommend your company to my customers if they are ever in the market for a vacuum or air purifier.
Sincerely, Robert George SK Hamrah Carpets

Robert George

It was a pleasure meeting you and purchasing my snow blower your company. You guys remind me of the days when people actually knew about the products they were selling. I have been trying to locate that Stihl sythetic oil for 3 years. I wish that I had purchased my 4 mix weed wacker from you instead of the outfit I did. They didn’t even know that Stihl offered a synthetic oil or that the 4 mix motor should use it. I will have service for you on my mowers, 4 mix wacker, and of course snow blower… Thanks Keith -Charlie G

Charlie G

Tiller & snowblower. Thanks again, service was fabulous!! -The Gornstein Family

The Gornstein Family

May 9, 2000
Dear Keith, We have had our Alpine Living Air Machines for quite a while now, and there have consequently been a number of positive things we have consistently noticed. Firstly, they have solved the mildew problems in our basement. Newly washed laundry left in the washing machine for only two hours used to have a strong mildew smell. We put a little Bora in the basement, and that was the end of the mildew odor. Also, some time ago when I did extensive redecorating, the odor of pain and polyurethane was banished very quickly. We ran the XL-15 constantly as usual, and anyone entering the house noticed almost no paint odors. Just recently, after we vacuumed and started up one of our air conditioners for the first time this season, I immediately began to cough and choke. We brought the Apline machine near and focused it on the air conditioner as it ran. This is a step we routinely take every spring with all the air conditioners, and which we mistakenly thought we could omit this time). My coughing stopped almost immediately. Living in Staten Island, we have a lot of pollution to contend with—–smells from the dump, stench and noxious fumes from the New Jersey refineries, etc. This has been not only annoying, but also worrisome. However, the Alpine takes away the odors and gives us the assuarance that at least the air in our home is pure and safe to breathe. We plan to take the Bora with us on vacation and put it in the beach house we’re renting. That’ll take care of any mold, mildew etc., often found in these places. In short, we are happy to let you know that we are very glad of these machines and wouldn’t think of doing without them.
Yours very truly, Ruth Walker

Ruth Walker

Hi – I have been very impressed by your knowledge of your products, and the quality. It’s been a reminder that you get what you pay for, there’s no free lunch, etc. etc. Before I bought the Stihl I had been at Home Depot and bought a trimmer and edger attachment. I spent a week assembling it and trying to get it started. Finally the pull string broke. Needless to say I returned it and then paid you a visit. I’ll be back. Andy

Andy

On behalf of Maria Porcella: Thank you very much for fixing the lawnmower and your great service!! Merry Christmas

Angela Porcella

Great customer service, fast turnaround, very helpful. These guys will be my go-to place for all of my outdoor power equipment. Cannot say enough good things about them.

A Google User

9/29/96
Dear Keith, We purchasedd the “Living Air” –filter, the large capacity one about 3 mos ago. We must tell you, we definitely notice a significant difference in the house. No bad odors; quality of the air seems to be much different. My daughters allergies have improved.
Thank you, Laura Lahar

Laura Lahar

January 15, 2001
Dear Mr. Petersen: Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin. It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area. The attachments are very handy as everything is at your finger tips attached to the vacuum. I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned. Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort. Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.
Yours truly,

Mrs. Theodore Solodare

Mrs. Theodore Solodare

Testimonials

February 20, 2016 Dear Mr. Peterson, Thank you for doing a great job on the repair and tune-up of our Miele vacuum. It was a pleasure doing business with you. So, how often should I have a tune up on my Miele Delphi vacuum to keep it running well? Thanks, Lee Ramire

Lee Ramire

5/5/97
Keith, Thank you very much. We are enjoying the air purifier.
Sincerely, Andrea Jenkins

Andrea Jenkins

January 15, 2001
Dear Mr. Petersen: Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin. It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area. The attachments are very handy as everything is at your finger tips attached to the vacuum. I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned. Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort. Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.
Yours truly,

Mrs. Theodore Solodare

Mrs. Theodore Solodare

Thanks for letting me know AND thanks for the offer to answer questions….it’s among the reasons I bought from you -Excellent web site with extensive information -Brick & mortar store with 50 years in business -Your “About Us” statement on your website with a commitment to service Thanks…

April 4, 1991
Dear Mr. Petersen, It was a pleasure doing business with you–never having seen me before you let me leave your store with my new equipment and no payment–you have a customer for life!
Sincerely, Kathleen Shallcross

Kathleen Shallcross

Dear Keith, Many thanks for always coming to the rescue! -Bonnie

Bonnie

The Eardly Peterson Co. On Feb 3, 2011 I had two airo swiss humidifiers model AOS 7142. They both stopped misting. Your tech support inspected 1 unit and suggested to send them back to manufacture. Just to update you on the great service they did provide. We mailed out both units on Feb 4 and they were not repairable. So they send us 2 new units at no charge, just a 60.00 fee for 1 year warranty on each new unit, since the original units were almost 4 years old. Airo-Swiss stood behind their product without any hassles. Great service. We also thank you for your time inspecting the units and the pleasure of doing business with you.
Many Thanks, Oliver & Lisa Kaufmann

Oliver & Lisa Kaufmann

12/16/99
I’m very pleased with my Alpine air purifier unit as it is especially compact being 5 1/2″ x 7 1/2 ” x 2 1/4″ and easily portable within home and abroad. Its economy involves a one time investment (purchase) with no filters and a 5c per day worth of electricity. Its use not only expunges embarrassing household odors but incorporates the fresh wholesome aura of outdoor elements into my indoor health, life and oxygen. It is conveniently regulated and maintenanced according to the individual preference of ozone density, out-put and shut-off. This state of the art applicance stands up to current technological performance along with a 3-year warranty.
-Amanda Petersen

Amanda Petersen

July 13, 1993

Dear Mr. Petersen: When was the last time you bought a product and was so impressed with its performance that you actually wrote a letter of thanks? Back in September 1992 my husband and I bought such a product from The Eardly T. Petersen Co.
The Princess Vacuum Cleaner was recommended to us by a friend in the carpet cleaning business. Like most people we were skeptical. When the machine was demonstrated for us at the store we were impressed, but still, only mildly enthusiastic. However, when we got home and used it on our own carpeting we were so excited that we literally called the store to say “thank you.” What is so unique about this machine is that whatever is vacuumed up is contained in the canister. There is no exhaust spewing out mold and dust back through the air. Using this vacuum cleaner all but eliminated our cat’s winter allergies to mold and mildew. We were so amazed by this that we called our veterinarian to tell him we would no longer need to spend money on allergy shots. This did not please him. If you have a hot-air heating system, you know how it is to wake up with a dry and stuffy nose. We can honestly say that after using the Princess Vacuum Cleaner for a few week, this too was virtually eliminated. Before purchasing this incredible vacuum cleaner, we had our doubts. However, we can say without any hesitation that this is truly a product that lives up to its name and reputation. Another plus is that it is made in America.
Sincerely, Linda Caccavale

Linda Caccavale

To: keith@etpetersen.com Sent: Tuesday, January 17, 2006 4:01 PM Subject: Lady Bug Hi Keith, this is a follow-up to our phone conversation a few months ago in regard to the Lady Bug Steamer. You have my permission to use my recommendation for this product. When I called looking for a floor scrubber to clean my nearly 2000 square feet of floor tile, I never expected to end up with an entirely different product. After your sales pitch on the steamer, I decided to buy it and am I ever glad that I did. This machine is wonderful. It certainly goes beyond clean. After watching the DVD that came with it, I have cleaned a multitude of things in my home. We just completed changing our screened in porch to a sunroom. I cleaned the existing cedar boards with the Lady Bug. It was amazing what came off the six year old boards. I am very happy with the Lady Bug and I appreciate your expertise of the product.
Sincerely, Glenda Domby

Glenda Domby

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