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By Keith Petersen on February 13, 2014 in Products

Keith,

I never knew my rugs could be that clean. Very nice design.

[Editor: This commendation was as a result of using a new Miele vacuum cleaner just purchased by the customer from us]

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Testimonials

August 24, 1993

Dear E.T. Petersen Family, A very belated congratulations on your 37th anniversary in Westfield. My husband and I are very grateful for your expertise and the top quality of your merchandise. We would miss you terribly if you ever left.

Cordially, Phyllis J. Kimec-Wilhelm

Phyllis J. Kimec-Wilhelm

August 23, 1996
To The Eardly T. Petersen Co: This is in response to your letter dated July 26, 1996. I have been most pleased with the Alpine air purifier which I purchased from you. As a matter of fact, to date have been able to cut down, in half, the medication I take for allergies. I am happy to answer your letter. Thank you!
Sincerely, Anne Teets

Anne Teets

3/20/2000
Thank you for selling (XL15) the best machine I’ve ever had!
Yours truly, Bernadette Conner

Bernadette Conner

October 25, 1996
You have asked for comments about the job you have done with the repair of my snowblower, and I just wanted to express my enthusiasm for the obvious quality that governs your efforts. My machine now looks like new and when the snows come, I am sure it will act as if it is. The fact that you go so far as to fill it with gas and attach appropriate instructions is another touch that does not go unnoticed. Praise too for both the young man who delivered it and the truck it came in. The former could not have been nicer, and the latter looked terrific! In these days when so many businesses are trying to cut corners in any way they can, it is reassuring to know that your Company puts competency and satisfaction first.
Sincerely, Bill St. John

Bill St. John

Dear Keith, Many thanks for always coming to the rescue! -Bonnie

Bonnie

Dear Keith, Douglas, & Staff, Thank you for providing my family & I with such stellar & personal service. Have a beautiful holiday and a prosperous & healthy New Year.
Sincerely, Jerry Louis Ridley & Family

Jerry Louis Ridley

April 30, 1997
Dear Keith: Just a quick note to tell you how pleased we are with the Alpine XL15 air purifier that we purchased from you. As you know, Ray Catena is one of the premier Mercedes-Benz automobile dealers in this country. As customer service is our highest priority, we have a fleet of forty loaner cars we make available to our customers as their cars are brought in for services. Unfortunately, these loaner cars eventualy retain smoke odors inside from our smoking customers. Then, our non-smoking customers become offended when they’re offered these loaners with stale cigar and cigarette smoke smells. We have never been able to effectively deal with these smoke odors until we acquired the XL15 air purifier! We can now run the XL15 inside of a car that has been smoked in, and these odors are completely eliminated. No more unhappy customers! As well, we will place the XL15 into an office that is being renovated–something we are doing regularly–and immediately we are making fresh air and combating smells. Instead of suffering for days or weeks with the odors from the new carpet, paint, and wallpaper, we do not smell them at all after a short run of the purifier. This has been a great, yet simple, answer to our indoor air problems. We can freely recommend the Alpine to anyone who wishes to combat smoke, odors, and so on; as well as for anyone who enjoys the smell of fresh, clean air.
Sincerely, Ken LaPoint Vehicle Prep Manager

Ken LaPoint

Just a note to thank you for allowing us to return the vacuum cleaner. We really do appreciate your kindness. The fault was NOT with the Miele but with me! Sorry for our change of mind…thankful for your consideration.

The Caporasos

August 1, 1996
Dear Mr. Petersen, Thank you for introducing us to the Alpine Living Air Machine. We are all breathing easier. The air we are now breathing smells a lot cleaner too. We have a small Dachshund that we purchased while living abroad, which seemed to need a weekly bath to eliminate that “doggy” smell. Since we have been using the Alpine Living Air Machine we have noticed that 1) the dog doesn’t seem to smell anymore and 2) the house doesn’t smell “doggy”. A friend from Massachusetts visited us for a week last month. Past visits were full of complaints about allergies and breathing discomforts. Happily this visit we had none of those complaints. What we heard instead was how well she had slept and how easily she was breathing (hooray!). She had recently spent a LARGE sum of money making her home a more allergy free environment. Although she told us that her Asthmatic condition had improved with her additions, she also told us that her expensive improvements didn’t make her feel as good as our little air purifier had! During our year and a half in Europe, I honestly do not remember not feeling “stuffy”. It felt like I had a perpetual cold. Can I attribute feeling better to the Alpine Living Air Machine? Maybe, maybe not…all I know for a fact is that I am back to normal and breathing well again since we have had our little air purifier! Although no one in my family has asthma, or any known allergies we are all breathing better, feeling better (and smelling better :), woof…). Thanks again.
Sincerely, Francesca Boone

Francesca Boone

April 4, 1991
Dear Mr. Petersen, It was a pleasure doing business with you–never having seen me before you let me leave your store with my new equipment and no payment–you have a customer for life!
Sincerely, Kathleen Shallcross

Kathleen Shallcross

Testimonials

Dear Keith, Many thanks for your excellent service-as usual. Hopefully the new location for the vacuum will improve its longevity (and maybe, we’ll have a dry basement again.) -Bonnie

Bonnie

3/20/2000
Thank you for selling (XL15) the best machine I’ve ever had!
Yours truly, Bernadette Conner

Bernadette Conner

Hi Keith- I just wanted to thank you for recommending the Honda 520a that I bought this Fall. I had about 30 inches of snow on my driveway after the recent blizzard, and wondered how this snow blower would work under such extreme conditions. The answer is great! True, I had to go much slower than usual, but it sure beat using a shovel. And even at the end of my driveway where the plows piled up snow, I still was able to use this. You were right in telling me to skip the extra money for an electric start. It took only two pulls of the starter cord to get this going, and not a lot of effort was required. When a product works even better than expected, I like to tell the dealer, since most people only comment when they have a problem. If anyone has any doubts at how well this snow blower will perform, feel free to show them this email or contact me directly.
Regards,

Steve Charme

Steve Charme

Dear Doug/Keith, I am and was overwhelmed by your heartfelt gesture not to accept payment for the repair of the trimmer the other day. There will probably never be a time when I shall not recommend you and your company to any I know for the products that you carry and service. There is something about a dealership likes yours that makes one feel confident about spreading the word that–“Petersen’s is in town, and why not use them.” There is more quality in those who run your business, than in the products that you carry. With the help of Almighty God I trust that you will always find success in all that you do, and that your attitude will always remain true to those around you. There should be a volume written about your company, but I know that it would take you away from your work to read it, and that is not too sound. It’s just nice to know that many who look to Petersen’s for help, are happy, as myself, that it is so-o-o obvious. Thank you a thousand times over.
Sincerely, Reuben E. Washington

Reuben E. Washington

Thanks for letting me know AND thanks for the offer to answer questions….it’s among the reasons I bought from you -Excellent web site with extensive information -Brick & mortar store with 50 years in business -Your “About Us” statement on your website with a commitment to service Thanks…

On behalf of Maria Porcella: Thank you very much for fixing the lawnmower and your great service!! Merry Christmas

Angela Porcella

2/15/01
Dear Keith, Thanks so much for introducing us to the XL 15 air purifier, as it has changed our lives dramatically. About 2 years ago when we first purchased this wonder-machine, we had a lot of painting going on in our kitchen. Every day we were forced to endure an “itchy” and instable environmental – I remember being able to feel the air particles go up my nose. However, when we flipped switch of the XL 15, within 1 hour, my nose was HAPPY. It felt so good, so wonderful, truly an amazing conversersion of the air quality.
-L. Dadourian

L. Dadourian

March 12, 1999
Dear Mr. Petersen, I wish to thank you for recommending the Alpine Living Air Machine (Model XL-155) which I purchased from you last year. After setting up the machine and letting it run for several days, I noticed that my respiratory allergies (stuffy nose) were completely gone!!! Since then, it has been running for 24 hours a day and my breathing has become much easier. The air in my room smells fresh and clean, just like unpolluted outdoor air after a rain shower. Again, I wish to thank you for recommending and the Alpine Living Air Maching company for making such a marvelous air purifier that really lives up to its name.
Sincerely, Ronald Mini

Ronald Mini

Dear Keith It was a pleasure doing business with you. The HONDA ES6500 generator I purchased was everything you said it was, and more! The licensed experienced electrician that installed the subpanel and the home hook up was amazed with the generator’s efficiency. He was also very impressed on how quiet the generator ran. After his installation, we conducted a test. While the ES 6500 was running, my home furnace was turned on, as well as a light in every room, home computer, TV, refrigerator, and some electrical appliances. The ES6500 did not strain at all, the generator’s imonitor panel did not register any problems, nor did the engine’s noise increase significantly. I would highly recommend The Eardly Petersen Company of Westfield to anyone seeking to purchase a quality home generator. Brian Taylor

Brian Taylor

It was a pleasure meeting you and purchasing my snow blower your company. You guys remind me of the days when people actually knew about the products they were selling. I have been trying to locate that Stihl sythetic oil for 3 years. I wish that I had purchased my 4 mix weed wacker from you instead of the outfit I did. They didn’t even know that Stihl offered a synthetic oil or that the 4 mix motor should use it. I will have service for you on my mowers, 4 mix wacker, and of course snow blower… Thanks Keith -Charlie G

Charlie G

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