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Don Alfano

By Keith Petersen on February 13, 2014 in Products

May 9, 1997

Dear Mr. Petersen:

I want you to know that our life has been made more pleasant as a result of installing the XL15 and Bora Living Air Machines in our home.

We genuinely breathe fresh air every day – no dog smells (we have three), no musty odors and we are dust free! What a change!

Most of all – I honestly believe that my breathing problems have improved – my sinuses are less problematic.

If you remember – I was a skeptic! Now I’m a true believer in this wonderful product.

Please keep presenting it to others!

Sincerely,
Don Alfano

Don Alfano

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Testimonials

Dear Doug/Keith, I am and was overwhelmed by your heartfelt gesture not to accept payment for the repair of the trimmer the other day. There will probably never be a time when I shall not recommend you and your company to any I know for the products that you carry and service. There is something about a dealership likes yours that makes one feel confident about spreading the word that–“Petersen’s is in town, and why not use them.” There is more quality in those who run your business, than in the products that you carry. With the help of Almighty God I trust that you will always find success in all that you do, and that your attitude will always remain true to those around you. There should be a volume written about your company, but I know that it would take you away from your work to read it, and that is not too sound. It’s just nice to know that many who look to Petersen’s for help, are happy, as myself, that it is so-o-o obvious. Thank you a thousand times over.
Sincerely, Reuben E. Washington

Reuben E. Washington

Dear Keith Just a quick note of Thanks! and a guarantee for life-long referrals to the “The Eardley T. Petersen Co.”!! The courtesy you extended to me was beyond any service I have ever experienced, especially in this day and age…I have enclosed the registration card which requires your signature. It’s already stamped so just drop it in the mail. Just one question: the instruction booklet indicates a one year warranty and in speaking with you, you indicated two years. At your convenience, I’d like to clear that up. I have taken the liberty to enclose our business card. Hopefully someday if you or your family are in need of physical therapy, we will have the opportunity to extend to you the same quality of professional services that you gave to me.
Very truly yours, J. El Touny
P.S. The machine is super!!

J. El Touny

April 9, 1998
Dear Mr. Petersen, You may recall that you sold me a Model XL-15 Living Air cleaner last spring when I came in to inquire about an air filter or de-humidifier for my brother’s home near the Jersey shore. I told you about the extremely foul musty smell in his house, and even the same unpleasant odor in his clothes. I also mentioned the difficulty he was having with his health, inclduing some serious difficulty breathing, causing a few emergency trips to the hospital. I had not intention of purchasing the XL-15 unit initially, because a neighbor had told me how successful his daughter had been in solving a similar prolblem with a de-humidifier. But you were so sure that htis unit would be a “God-send” that I decided to purchase it. But I never thought hat it would work out like it has. Within a few months, the miserable odor in that house was gone. We were astonished that even the odor in his clothes had disappeared. We placed the unit on a special shelf high in his living room and have left it on 24 hours per days, except in the summer when the windows are open. Even the odor in the basement, which was the most offensive and oppressive of all, has gone. But most important of all, his health has improved considerably, especially his breathing. For a long time, he was seriously thinking his life was ending because of these problems. Now he decided to modernize the place with new vinly windows throughout the house.
Sincerely, R. Purdy

R. Purdy

3/20/2000
Thank you for selling (XL15) the best machine I’ve ever had!
Yours truly, Bernadette Conner

Bernadette Conner

The Eardly Peterson Co. On Feb 3, 2011 I had two airo swiss humidifiers model AOS 7142. They both stopped misting. Your tech support inspected 1 unit and suggested to send them back to manufacture. Just to update you on the great service they did provide. We mailed out both units on Feb 4 and they were not repairable. So they send us 2 new units at no charge, just a 60.00 fee for 1 year warranty on each new unit, since the original units were almost 4 years old. Airo-Swiss stood behind their product without any hassles. Great service. We also thank you for your time inspecting the units and the pleasure of doing business with you.
Many Thanks, Oliver & Lisa Kaufmann

Oliver & Lisa Kaufmann

Thanks for letting me know AND thanks for the offer to answer questions….it’s among the reasons I bought from you -Excellent web site with extensive information -Brick & mortar store with 50 years in business -Your “About Us” statement on your website with a commitment to service Thanks…

July 13, 1993

Dear Mr. Petersen: When was the last time you bought a product and was so impressed with its performance that you actually wrote a letter of thanks? Back in September 1992 my husband and I bought such a product from The Eardly T. Petersen Co.
The Princess Vacuum Cleaner was recommended to us by a friend in the carpet cleaning business. Like most people we were skeptical. When the machine was demonstrated for us at the store we were impressed, but still, only mildly enthusiastic. However, when we got home and used it on our own carpeting we were so excited that we literally called the store to say “thank you.” What is so unique about this machine is that whatever is vacuumed up is contained in the canister. There is no exhaust spewing out mold and dust back through the air. Using this vacuum cleaner all but eliminated our cat’s winter allergies to mold and mildew. We were so amazed by this that we called our veterinarian to tell him we would no longer need to spend money on allergy shots. This did not please him. If you have a hot-air heating system, you know how it is to wake up with a dry and stuffy nose. We can honestly say that after using the Princess Vacuum Cleaner for a few week, this too was virtually eliminated. Before purchasing this incredible vacuum cleaner, we had our doubts. However, we can say without any hesitation that this is truly a product that lives up to its name and reputation. Another plus is that it is made in America.
Sincerely, Linda Caccavale

Linda Caccavale

Tiller & snowblower. Thanks again, service was fabulous!! -The Gornstein Family

The Gornstein Family

Dear Keith, Douglas, & Staff, Thank you for providing my family & I with such stellar & personal service. Have a beautiful holiday and a prosperous & healthy New Year.
Sincerely, Jerry Louis Ridley & Family

Jerry Louis Ridley

5/5/97
Keith, Thank you very much. We are enjoying the air purifier.
Sincerely, Andrea Jenkins

Andrea Jenkins

Testimonials

Dear Keith, Many thanks for your excellent service-as usual. Hopefully the new location for the vacuum will improve its longevity (and maybe, we’ll have a dry basement again.) -Bonnie

Bonnie

To: keith@etpetersen.com Sent: Tuesday, January 17, 2006 4:01 PM Subject: Lady Bug Hi Keith, this is a follow-up to our phone conversation a few months ago in regard to the Lady Bug Steamer. You have my permission to use my recommendation for this product. When I called looking for a floor scrubber to clean my nearly 2000 square feet of floor tile, I never expected to end up with an entirely different product. After your sales pitch on the steamer, I decided to buy it and am I ever glad that I did. This machine is wonderful. It certainly goes beyond clean. After watching the DVD that came with it, I have cleaned a multitude of things in my home. We just completed changing our screened in porch to a sunroom. I cleaned the existing cedar boards with the Lady Bug. It was amazing what came off the six year old boards. I am very happy with the Lady Bug and I appreciate your expertise of the product.
Sincerely, Glenda Domby

Glenda Domby

January 15, 2001
Dear Mr. Petersen: Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin. It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area. The attachments are very handy as everything is at your finger tips attached to the vacuum. I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned. Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort. Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.
Yours truly,

Mrs. Theodore Solodare

Mrs. Theodore Solodare

Dear Keith, Douglas, & Staff, Thank you for providing my family & I with such stellar & personal service. Have a beautiful holiday and a prosperous & healthy New Year.
Sincerely, Jerry Louis Ridley & Family

Jerry Louis Ridley

April 9, 1998
Dear Mr. Petersen, You may recall that you sold me a Model XL-15 Living Air cleaner last spring when I came in to inquire about an air filter or de-humidifier for my brother’s home near the Jersey shore. I told you about the extremely foul musty smell in his house, and even the same unpleasant odor in his clothes. I also mentioned the difficulty he was having with his health, inclduing some serious difficulty breathing, causing a few emergency trips to the hospital. I had not intention of purchasing the XL-15 unit initially, because a neighbor had told me how successful his daughter had been in solving a similar prolblem with a de-humidifier. But you were so sure that htis unit would be a “God-send” that I decided to purchase it. But I never thought hat it would work out like it has. Within a few months, the miserable odor in that house was gone. We were astonished that even the odor in his clothes had disappeared. We placed the unit on a special shelf high in his living room and have left it on 24 hours per days, except in the summer when the windows are open. Even the odor in the basement, which was the most offensive and oppressive of all, has gone. But most important of all, his health has improved considerably, especially his breathing. For a long time, he was seriously thinking his life was ending because of these problems. Now he decided to modernize the place with new vinly windows throughout the house.
Sincerely, R. Purdy

R. Purdy

Just a note to thank you for allowing us to return the vacuum cleaner. We really do appreciate your kindness. The fault was NOT with the Miele but with me! Sorry for our change of mind…thankful for your consideration.

The Caporasos

August 1, 1996
Dear Mr. Petersen, Thank you for introducing us to the Alpine Living Air Machine. We are all breathing easier. The air we are now breathing smells a lot cleaner too. We have a small Dachshund that we purchased while living abroad, which seemed to need a weekly bath to eliminate that “doggy” smell. Since we have been using the Alpine Living Air Machine we have noticed that 1) the dog doesn’t seem to smell anymore and 2) the house doesn’t smell “doggy”. A friend from Massachusetts visited us for a week last month. Past visits were full of complaints about allergies and breathing discomforts. Happily this visit we had none of those complaints. What we heard instead was how well she had slept and how easily she was breathing (hooray!). She had recently spent a LARGE sum of money making her home a more allergy free environment. Although she told us that her Asthmatic condition had improved with her additions, she also told us that her expensive improvements didn’t make her feel as good as our little air purifier had! During our year and a half in Europe, I honestly do not remember not feeling “stuffy”. It felt like I had a perpetual cold. Can I attribute feeling better to the Alpine Living Air Machine? Maybe, maybe not…all I know for a fact is that I am back to normal and breathing well again since we have had our little air purifier! Although no one in my family has asthma, or any known allergies we are all breathing better, feeling better (and smelling better :), woof…). Thanks again.
Sincerely, Francesca Boone

Francesca Boone

February 20, 2016 Dear Mr. Peterson, Thank you for doing a great job on the repair and tune-up of our Miele vacuum. It was a pleasure doing business with you. So, how often should I have a tune up on my Miele Delphi vacuum to keep it running well? Thanks, Lee Ramire

Lee Ramire

Keith, I never knew my rugs could be that clean. Very nice design. RG [Editor: This commendation was as a result of using a new Miele vacuum cleaner just purchased by the customer from us]

Hi Keith- I just wanted to thank you for recommending the Honda 520a that I bought this Fall. I had about 30 inches of snow on my driveway after the recent blizzard, and wondered how this snow blower would work under such extreme conditions. The answer is great! True, I had to go much slower than usual, but it sure beat using a shovel. And even at the end of my driveway where the plows piled up snow, I still was able to use this. You were right in telling me to skip the extra money for an electric start. It took only two pulls of the starter cord to get this going, and not a lot of effort was required. When a product works even better than expected, I like to tell the dealer, since most people only comment when they have a problem. If anyone has any doubts at how well this snow blower will perform, feel free to show them this email or contact me directly.
Regards,

Steve Charme

Steve Charme

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