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Lee Ramire

By Keith Petersen on April 22, 2016 in Products

February 20, 2016

Dear Mr. Peterson,
Thank you for doing a great job on the repair and tune-up of our Miele vacuum. It was a pleasure doing business with you.
So, how often should I have a tune up on my Miele Delphi vacuum to keep it running well?

Thanks,

Lee Ramire

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Testimonials

Great customer service, fast turnaround, very helpful. These guys will be my go-to place for all of my outdoor power equipment. Cannot say enough good things about them.

A Google User

Dear Doug/Keith, I am and was overwhelmed by your heartfelt gesture not to accept payment for the repair of the trimmer the other day. There will probably never be a time when I shall not recommend you and your company to any I know for the products that you carry and service. There is something about a dealership likes yours that makes one feel confident about spreading the word that–“Petersen’s is in town, and why not use them.” There is more quality in those who run your business, than in the products that you carry. With the help of Almighty God I trust that you will always find success in all that you do, and that your attitude will always remain true to those around you. There should be a volume written about your company, but I know that it would take you away from your work to read it, and that is not too sound. It’s just nice to know that many who look to Petersen’s for help, are happy, as myself, that it is so-o-o obvious. Thank you a thousand times over.
Sincerely, Reuben E. Washington

Reuben E. Washington

5/5/97
Keith, Thank you very much. We are enjoying the air purifier.
Sincerely, Andrea Jenkins

Andrea Jenkins

August 2, 2001
Dear Keith: Thanks for recommending the Flair air filtration system. As you know, I purchased two units for my daughter and her family and three for our house in Mountainside. All of us notice the improvement in air quality. I am particularly appreciative of the performance of the unites since my daughter has cat for pets. I am extremely allergic to cats and was never able to stay more than a few hours at her house. A few weeks ago, we visited her for the entire day and I noticed no ill effects from my allergy. Best regards.
Sincerely, Charlie Kiley

Charlie Kiley

Hi Keith- I just wanted to thank you for recommending the Honda 520a that I bought this Fall. I had about 30 inches of snow on my driveway after the recent blizzard, and wondered how this snow blower would work under such extreme conditions. The answer is great! True, I had to go much slower than usual, but it sure beat using a shovel. And even at the end of my driveway where the plows piled up snow, I still was able to use this. You were right in telling me to skip the extra money for an electric start. It took only two pulls of the starter cord to get this going, and not a lot of effort was required. When a product works even better than expected, I like to tell the dealer, since most people only comment when they have a problem. If anyone has any doubts at how well this snow blower will perform, feel free to show them this email or contact me directly.
Regards,

Steve Charme

Steve Charme

2/15/01
Dear Keith, Thanks so much for introducing us to the XL 15 air purifier, as it has changed our lives dramatically. About 2 years ago when we first purchased this wonder-machine, we had a lot of painting going on in our kitchen. Every day we were forced to endure an “itchy” and instable environmental – I remember being able to feel the air particles go up my nose. However, when we flipped switch of the XL 15, within 1 hour, my nose was HAPPY. It felt so good, so wonderful, truly an amazing conversersion of the air quality.
-L. Dadourian

L. Dadourian

Dear Keith, Douglas, & Staff, Thank you for providing my family & I with such stellar & personal service. Have a beautiful holiday and a prosperous & healthy New Year.
Sincerely, Jerry Louis Ridley & Family

Jerry Louis Ridley

Mr. Petersen – Thank you for your prompt response and attention to customer service regardless of who sold the product. I believe finding someone who will give you good customer service these days, is a gift! Thanks again and have a great day!”
– Beth Hall

Beth Hall

It was a pleasure meeting you and purchasing my snow blower your company. You guys remind me of the days when people actually knew about the products they were selling. I have been trying to locate that Stihl sythetic oil for 3 years. I wish that I had purchased my 4 mix weed wacker from you instead of the outfit I did. They didn’t even know that Stihl offered a synthetic oil or that the 4 mix motor should use it. I will have service for you on my mowers, 4 mix wacker, and of course snow blower… Thanks Keith -Charlie G

Charlie G

Keith, I never knew my rugs could be that clean. Very nice design. RG [Editor: This commendation was as a result of using a new Miele vacuum cleaner just purchased by the customer from us]

Testimonials

Thanks for letting me know AND thanks for the offer to answer questions….it’s among the reasons I bought from you -Excellent web site with extensive information -Brick & mortar store with 50 years in business -Your “About Us” statement on your website with a commitment to service Thanks…

Dear Doug/Keith, I am and was overwhelmed by your heartfelt gesture not to accept payment for the repair of the trimmer the other day. There will probably never be a time when I shall not recommend you and your company to any I know for the products that you carry and service. There is something about a dealership likes yours that makes one feel confident about spreading the word that–“Petersen’s is in town, and why not use them.” There is more quality in those who run your business, than in the products that you carry. With the help of Almighty God I trust that you will always find success in all that you do, and that your attitude will always remain true to those around you. There should be a volume written about your company, but I know that it would take you away from your work to read it, and that is not too sound. It’s just nice to know that many who look to Petersen’s for help, are happy, as myself, that it is so-o-o obvious. Thank you a thousand times over.
Sincerely, Reuben E. Washington

Reuben E. Washington

January 15, 2001
Dear Mr. Petersen: Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin. It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area. The attachments are very handy as everything is at your finger tips attached to the vacuum. I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned. Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort. Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.
Yours truly,

Mrs. Theodore Solodare

Mrs. Theodore Solodare

5/5/97
Keith, Thank you very much. We are enjoying the air purifier.
Sincerely, Andrea Jenkins

Andrea Jenkins

Mr. Petersen – Thank you for your prompt response and attention to customer service regardless of who sold the product. I believe finding someone who will give you good customer service these days, is a gift! Thanks again and have a great day!”
– Beth Hall

Beth Hall

Dear Keith, Many thanks for always coming to the rescue! -Bonnie

Bonnie

June 1, 1999
Dear Keith, I just wanted to drop you a line about our recent purchase of a Alpine Air Purifier from your shop. The air purifier does a wonderful job cleansing the air in our showroom and in rug cleaning plant. It actually breaks down odors in oriental rugs that are caused by animals. The air quality just seems so much healthier. I will gladly recommend your company to my customers if they are ever in the market for a vacuum or air purifier.
Sincerely, Robert George SK Hamrah Carpets

Robert George

3/20/2000
Thank you for selling (XL15) the best machine I’ve ever had!
Yours truly, Bernadette Conner

Bernadette Conner

August 24, 1993

Dear E.T. Petersen Family, A very belated congratulations on your 37th anniversary in Westfield. My husband and I are very grateful for your expertise and the top quality of your merchandise. We would miss you terribly if you ever left.

Cordially, Phyllis J. Kimec-Wilhelm

Phyllis J. Kimec-Wilhelm

August 1, 1996
Dear Mr. Petersen, Thank you for introducing us to the Alpine Living Air Machine. We are all breathing easier. The air we are now breathing smells a lot cleaner too. We have a small Dachshund that we purchased while living abroad, which seemed to need a weekly bath to eliminate that “doggy” smell. Since we have been using the Alpine Living Air Machine we have noticed that 1) the dog doesn’t seem to smell anymore and 2) the house doesn’t smell “doggy”. A friend from Massachusetts visited us for a week last month. Past visits were full of complaints about allergies and breathing discomforts. Happily this visit we had none of those complaints. What we heard instead was how well she had slept and how easily she was breathing (hooray!). She had recently spent a LARGE sum of money making her home a more allergy free environment. Although she told us that her Asthmatic condition had improved with her additions, she also told us that her expensive improvements didn’t make her feel as good as our little air purifier had! During our year and a half in Europe, I honestly do not remember not feeling “stuffy”. It felt like I had a perpetual cold. Can I attribute feeling better to the Alpine Living Air Machine? Maybe, maybe not…all I know for a fact is that I am back to normal and breathing well again since we have had our little air purifier! Although no one in my family has asthma, or any known allergies we are all breathing better, feeling better (and smelling better :), woof…). Thanks again.
Sincerely, Francesca Boone

Francesca Boone

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