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Jerry Louis Ridley

By Keith Petersen on February 11, 2014 in Sales and Service

Dear Keith, Douglas, & Staff,

Thank you for providing my family & I with such stellar & personal service. Have a beautiful holiday and a prosperous & healthy New Year.

Sincerely,
Jerry Louis Ridley & Family

Jerry Louis Ridley

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Testimonials

May 18, 2012
Dear Mr. Petersen: I want to thank for the courteous and competent service I received at your store earlier today. The friendly atmostphere and efficient handling of the problem with my Miele vacuum were outstanding. As a former small business owner I can appreciate how trying these past few years have been for you. The fact that you have been able to survive with a sense of humor intact is very impressive. I can assure you that I will tell everyone I know about your superb customer service.
Sincerely, Noreen Ryan

Noreen Ryan

4/29/05
Dear Keith, Thank you very much for all your telephone support and help in getting my Ladybug machine up and running! and THANK YOU so much for sending your sister-in-law’s introductory video to me!! (Please thank her also from me!) I LOVE cleaning with my Ladybug and really appreciate your time and help in making it possible (especially so close to Christmas)! Best wishes to you and your family for a healthy and happy 2005! Thanks again!
Sincerely, Kathy Seaman

Kathy Seaman

Dear Keith, Thank you very much for selling the filter for me. I received the check last week. You went out of your way for me, and I am very grateful. I thought your most outstanding personality trait was simply a quirky sense of humor, but now I see that generosity & honesty are really your strong points. Whenever I need something that you carry in your store, I’ll be sure to stop in.
Thanks again, Bill

Bill Kalter

Tiller & snowblower. Thanks again, service was fabulous!! -The Gornstein Family

The Gornstein Family

Keith, I never knew my rugs could be that clean. Very nice design. RG [Editor: This commendation was as a result of using a new Miele vacuum cleaner just purchased by the customer from us]

Hi – I have been very impressed by your knowledge of your products, and the quality. It’s been a reminder that you get what you pay for, there’s no free lunch, etc. etc. Before I bought the Stihl I had been at Home Depot and bought a trimmer and edger attachment. I spent a week assembling it and trying to get it started. Finally the pull string broke. Needless to say I returned it and then paid you a visit. I’ll be back. Andy

Andy

Dear Keith, Many thanks for always coming to the rescue! -Bonnie

Bonnie

Great customer service, fast turnaround, very helpful. These guys will be my go-to place for all of my outdoor power equipment. Cannot say enough good things about them.

A Google User

Dear Keith, Douglas, & Staff, Thank you for providing my family & I with such stellar & personal service. Have a beautiful holiday and a prosperous & healthy New Year.
Sincerely, Jerry Louis Ridley & Family

Jerry Louis Ridley

April 9, 1998
Dear Mr. Petersen, You may recall that you sold me a Model XL-15 Living Air cleaner last spring when I came in to inquire about an air filter or de-humidifier for my brother’s home near the Jersey shore. I told you about the extremely foul musty smell in his house, and even the same unpleasant odor in his clothes. I also mentioned the difficulty he was having with his health, inclduing some serious difficulty breathing, causing a few emergency trips to the hospital. I had not intention of purchasing the XL-15 unit initially, because a neighbor had told me how successful his daughter had been in solving a similar prolblem with a de-humidifier. But you were so sure that htis unit would be a “God-send” that I decided to purchase it. But I never thought hat it would work out like it has. Within a few months, the miserable odor in that house was gone. We were astonished that even the odor in his clothes had disappeared. We placed the unit on a special shelf high in his living room and have left it on 24 hours per days, except in the summer when the windows are open. Even the odor in the basement, which was the most offensive and oppressive of all, has gone. But most important of all, his health has improved considerably, especially his breathing. For a long time, he was seriously thinking his life was ending because of these problems. Now he decided to modernize the place with new vinly windows throughout the house.
Sincerely, R. Purdy

R. Purdy

Testimonials

Great customer service, fast turnaround, very helpful. These guys will be my go-to place for all of my outdoor power equipment. Cannot say enough good things about them.

A Google User

Dear Keith Just a quick note of Thanks! and a guarantee for life-long referrals to the “The Eardley T. Petersen Co.”!! The courtesy you extended to me was beyond any service I have ever experienced, especially in this day and age…I have enclosed the registration card which requires your signature. It’s already stamped so just drop it in the mail. Just one question: the instruction booklet indicates a one year warranty and in speaking with you, you indicated two years. At your convenience, I’d like to clear that up. I have taken the liberty to enclose our business card. Hopefully someday if you or your family are in need of physical therapy, we will have the opportunity to extend to you the same quality of professional services that you gave to me.
Very truly yours, J. El Touny
P.S. The machine is super!!

J. El Touny

3/20/2000
Thank you for selling (XL15) the best machine I’ve ever had!
Yours truly, Bernadette Conner

Bernadette Conner

May 18, 2012
Dear Mr. Petersen: I want to thank for the courteous and competent service I received at your store earlier today. The friendly atmostphere and efficient handling of the problem with my Miele vacuum were outstanding. As a former small business owner I can appreciate how trying these past few years have been for you. The fact that you have been able to survive with a sense of humor intact is very impressive. I can assure you that I will tell everyone I know about your superb customer service.
Sincerely, Noreen Ryan

Noreen Ryan

Tiller & snowblower. Thanks again, service was fabulous!! -The Gornstein Family

The Gornstein Family

Keith, I never knew my rugs could be that clean. Very nice design. RG [Editor: This commendation was as a result of using a new Miele vacuum cleaner just purchased by the customer from us]

August 2, 2001
Dear Keith: Thanks for recommending the Flair air filtration system. As you know, I purchased two units for my daughter and her family and three for our house in Mountainside. All of us notice the improvement in air quality. I am particularly appreciative of the performance of the unites since my daughter has cat for pets. I am extremely allergic to cats and was never able to stay more than a few hours at her house. A few weeks ago, we visited her for the entire day and I noticed no ill effects from my allergy. Best regards.
Sincerely, Charlie Kiley

Charlie Kiley

January 15, 2001
Dear Mr. Petersen: Thank you so much for suggesting and demonstrating the “Sebo” vacuum. It has so many terrific features, I don’t know where to begin. It is light weight and glides over surfaces – slightly lower and narrower than the average vacuum so that one does not have to move furniture in order to clean underneath a narrow area. The attachments are very handy as everything is at your finger tips attached to the vacuum. I am now able to clean everything from lamp shades, under the bed, stairs and drapes in much less time than with any other vacuum I have ever owned. Thanks to the “Sebo” I no longer plan on the big Spring and Fall cleaning as our home is clean all year round with little effort. Thank you again for bringing the “Sebo” into my life; it has taken the word chore out of vacuuming and house cleaning in general.
Yours truly,

Mrs. Theodore Solodare

Mrs. Theodore Solodare

March 12, 1999
Dear Mr. Petersen, I wish to thank you for recommending the Alpine Living Air Machine (Model XL-155) which I purchased from you last year. After setting up the machine and letting it run for several days, I noticed that my respiratory allergies (stuffy nose) were completely gone!!! Since then, it has been running for 24 hours a day and my breathing has become much easier. The air in my room smells fresh and clean, just like unpolluted outdoor air after a rain shower. Again, I wish to thank you for recommending and the Alpine Living Air Maching company for making such a marvelous air purifier that really lives up to its name.
Sincerely, Ronald Mini

Ronald Mini

October 6, 1994 Dear Keith, Thank you for the excellent pricing on our Filter Queen vacuums. I will be ordering an additional 12 vacuums over the next 6 months, four vacuums have already been ordered. I would also like to add that my cleaning stuff, and supervisors, are extremely satisfied with the performance of the Filter Queen model ssg-93. Over the years we have used other brands of vacuum cleaners and in our opinion the Filter Queen have proven to be the perfect solution for a Hospital setting.
Sincerely, Bill Early Adm. Director Evn. & Support Services JFK Medical Center

Bill Early

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